Satisfaction Guarantee

Our philosophy here at ADLER is to help you establish and maintain good business relationships with your customers and prospects whilst providing you with the ultimate customer experience. We know how important personal customer contact is for long-term business success. We are happy to help you find the personalised promotional gifts that suit you and your company perfectly. Because everything we do at ADLER is based on your wishes and expectations. We consult each and every one of our customers individually and personally - the direct dialogue with you makes it possible for us to find a gift that is tailored to your needs. Our success is your success and we are proud of that.

We also offer you a risk-free guarantee on all your orders:

*The satisfaction guarantee is not provided in the case of debt collection and/or judicial dunning procedures. When placing a sample order, the following must also be taken into account with regard to the satisfaction guarantee: Complaints cannot be made in relation to colour, size or quality. The satisfaction guarantee only applies to samples where the product is defective or, in the case of textiles, where a personalisation error has been made on our part.