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Privacy Policy

PRODUCT INFORMATION

The protection of your personal data is very important to us at Adler Manufacturing Limited (“Adler”). Please read this policy carefully as it sets out how we at Adler collect and use your personal information. By visiting http://www.adler.co.uk, you are accepting and consenting to the practices described in this Privacy Notice. If you have any questions about this Privacy Policy, please contact service@adlerglobal.com. If you do not agree with the Privacy Policy, you should not use this website (the “Site”). 

General Remarks
Scope of this Privacy Policy
Controller of Personal Information
What Information Do We Collect?
What Do We Do With The Information We Collect?
Direct Marketing 
E-mail marketing
Whom Do We Share This Information With?
How To Get Copies Of Or Amend The Information We Have Collected
Security
Linking
Cookies
Phishing
Other Terms & Conditions
How to Contact Us
 

General Remarks

Adler will only collect and process your personal data if and as far as this is required to fulfil and improve our services to you. We will generally collect this kind of data from you directly and thereby instruct you about the purpose of its collection and process. If we do not collect your personal information directly from you, e.g. through so-called “cookies”, we will inform you accordingly.

We may change this policy from time to time without prior notice by updating this page in order to implement current legislation, relevant guidance and recommendations, and case law. You should check this page from time to time to ensure you are happy with any changes.

 

Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected, processed and used by Adler in the course of our communication with you and lies within the scopes of the UK Data Protection Act 1998 and associated data protection laws and regulations (“Data Protection Legislation”). Personal data comprises all data that relate to you and which mean we can identify you, e.g. your name, your phone number, or your e-mail address.

 

Controller of Personal Information

Any personal information provided to or to be gathered by Adler is controlled by Adler at 1st Floor Eastgate House, 35-43 Newport Road, Cardiff, CF24 0AB, as a data controller, and secondarily by Myron Corp. at 205 Maywood Avenue, Maywood, NJ 07607, United States of America, as a data processor. Myron Corp. has certified that it adheres to the Safe Harbour Principles agreed upon by the U.S. Department of Commerce and the European Union. For more information about the Safe Harbour, visit the U.S. Department of Commerce’s Safe Harbour website http://export.gov/safeharbor/index.asp. If you would like to contact Myron Corp. directly about the Safe Harbour program, please send an e-mail to service@myron.com.

What Information Do We Collect?

In general, you can visit Adler’s Site without giving us any information, and we don’t know who you are. If you are one of our anonymous visitors, please bear in mind that we may still:

  • record the areas of the Site which you visit, the date and the length or your visit;
  • collect information about your computer, such as which browser and operation system you are using, your network location, your IP address, the website you were coming from (referrer), and the type of connection you are using (e.g. broadband, ADSL etc). 

We do this by using Cookies, but we can’t tell who you are. We will use the data listed above only for our statistics. However, additional services may be available if you register with Adler. In this case, once you register, we will know who you are, your activities on Adler’s Site and information about your computer may be linked on our systems to you. Whenever we collect your personal data, for example when you register or when you place an order with us, you will see a secure symbol displayed in the Web browser address bar. The types of information we may request are:

  • contact information - your name, address, postcode and other contact information including e-mail address and telephone/mobile number; and
  • general information about you - your personal or professional interests, experiences with our products and services or other products and services and your contact preferences;
  • information for payment and billing purposes, such as credit card information, billing address, and bank account information.

Some information is required information and you’ll see that indicated by a star (*), but other information is optional and if you don’t want to give it to us, don’t worry. But it will help us to improve our products and services if you do, so we’d be very grateful if you did. We may also retain copies of any correspondence you send us and we will certainly keep details of your registration history with us.

What Do We Do With The Information We Collect?

We use this information for a variety of reasons!. The main reason we use this information is to administer access to the Site, to fulfil your orders, to provide you with our products and/or services (whether available via the Site or offline), and to collect payment. We also use the information for:

  • internal record keeping;
  • product development;
  • answering your queries;

We may contact you by e-mail, phone, or mail, unless you have opted for us not to do so.

Direct Marketing

We would like to provide you with information about Adler's new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by mail or telephone, unless you have registered with the appropriate Preference Service before agreeing to this Privacy Policy or have asked us not to. In the event that you register with an appropriate Preference Service after agreeing to this Privacy Policy, we will still be entitled to send you such information, but you will always have the ability to ask us to stop contacting you in this way. We may use your personal information to send you a newsletter with updates and notices concerning new products and services available via the Site or other distribution channels, and/or third- party products or services that we think might be of interest to you. In addition, we may aggregate anonymized information based on your personal information and disclose this to advertisers and other third parties. If at any time you do not want your information used for direct marketing purposes, please contact us in writing or by e-mail.

E-Mail Marketing

We would also like to provide you with the information above by e-mail. However, we appreciate that e-mail “spam” is a problem! If you have registered with us or have previously asked us for information on our products, we may send you information by e-mail on our range of products and services, unless you have asked us not to do so. If you have explicitly consented, we may also send you information by email on third-party products or services that we think might be of interest to you. If the reason you have given us personal information is to receive e-mail information from us, we will continue to provide this information by e-mail unless you ask us not to do so. Otherwise, when you provide us with personal information, we will ask you whether or not you are happy for us to send you this kind of information by e-mail. If you decide at any time that you no longer wish to receive marketing e-mails from us, please contact us in writing or by e-mail. We will always give you an opportunity to unsubscribe from receiving any marketing from us in each marketing communication we send to you. You cannot opt-out of receiving transactional communications by e-mail.

Whom Do We Share This Information With?

We may share your personal information with companies performing services on our behalf (such as direct marketing agents or courier services), who will use the information solely to provide that service. We may also share your personal information with other members of our corporate group, or a purchaser or potential purchaser of our business. Your credit card information is not shared with third parties except to designated third-party service providers for purposes of processing. If you have explicitly consented, we may from time to time share the personal information with other companies who may provide you information about the products and services they offer. In some circumstances, we may be required to disclose your personal information to (a) comply with a legal obligation, (b) protect and defend the rights or property of Adler, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability. Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

How To Get Copies Of Or Amend The Information We Have Collected

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to customerserviceu@adlerglobal.com. If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information in due course. If you are registered as a user for this Site, you are entitled to amend certain personal data on your own upon login with your private Sign-In Name, Password and Unique Identifiers to access and/or your Registered User Profile.

Security

We take commercially reasonable steps to protect personal information provided to this Site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We use industry-standard SSL (Secure Socket Layer) encryption technology, a secure server, and other physical and procedural safeguards to protect the security of your personal information. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the personal information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any personal information to Adler or to any other party via the Internet. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log out properly from the Site and sign off when you finish using a shared computer.

Linking

We may link to other websites which are not within our control. Once you have left Adler’s Site, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

We use cookies on the Site.

Cookies are alphanumeric files that store information on your hard drive or browser that enables Adler to recognize that you have visited the Site before. They make it easier for you to maintain your preferences on the Site. By seeing how you use Adler’s Site, we can tailor our Site around your preferences and measure usability of the Site. You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete cookies”. This may prevent you from taking full advantage of the Site. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting http://www.allaboutcookies.org/manage-cookies/index.html.

Phishing

Phishing is the name given to attempts to steal personal details and financial account details from a website user. “Phishers” use fake or “spoof” e-mails to lead users to counterfeit websites where the user is tricked into entering their personal details, such as credit card numbers, user names and passwords. WE WILL NEVER SEND E-MAILS ASKING YOU FOR SUCH DETAILS AND ADLER STAFF WILL NEVER ASK YOU FOR YOUR PASSWORD. If you do receive such an e-mail or are asked for your password by anyone claiming to work for Adler, please forward the e-mail or report the incident by contacting us.

Other Terms & Conditions

Your access to and use of this Site is subject to the Terms of Use which is hereby incorporated by reference.

How to Contact Us

Please also feel free to contact us if you have any questions about this Privacy Policy or the information practices of Adler with respect to personal information collected and processed from this Site. You may contact Adler as follows:

E-Mail: service@adlerglobal.com

Mail: 
Adler Manufacturing Limited
1st Floor Eastgate House
35-43 Newport Road
Cardiff, Wales
United Kingdom, CF24 0AB

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